12/10/13 Alyssa W/Costa Mesa
Tom the owner of Ethans Pool and remodeling was great to work with. He had a lot of great ideas that we used on our project. His workers and subcontractor's finished my Pool project on time like promised. I'm very pleased with my pool and use it every day and high recommend them to anyone looking to redo their swimming pool.
8/28/2009 Lupe B/Anaheim
When I purchased a home with a pool, I didn't know where to start because my pool needed everything. After considering over 20 pool companies in about 11 months Ethans Pools won the bid (yes, very reasonably priced) and they remodeled my pool. I chose them because Tom Ethans (the owner) was very professional, had competitive pricing, and he didn't try to sell me additional services/products I didn't need.
They resurfaced my pool, put in new tiles, replaced the coping, and only replaced the pool equipment that needed replacing. When I had concerns, Tom was very responsive, addressed them promptly, and resolved any issues expeditiously. His crew was punctual, clean, and very hard-working. The remodeling project was completed on time and within budget - there were no unpleasant surprises. Then he took care of the maintenance, coming to check the pool on a regular basis, taking care of everything. He took a professional approach to maintaining and servicing my pool. As an Ethans Pools customer, I feel comfortable and confident with them servicing my pool because they are reliable and consistent, they use high quality chemicals and products, and they are highly educated in pool maintenance, service, and repair. It's like magic and my pool is blue and sparkly all year long. Service has always been exceptional.
I definitely had a very favorable experience with Ethans Pools-- from pricing/contracting, getting the job done, post-job support.I'd highly recommend them every day of the week!
10/24/2012 Deb S /La Palma
Ethans Pools resurfaced our pool and did such a fantastic job that when, 2 years later, it came time we were ready to build a BBQ Island and lay concrete, they were the only call we made. No need to look further. Now I have the most amazing BBQ Island that matches my pool and smooth new concrete. I could not be happier and I recommend Ethans Pools to anyone looking for excellent service and fair pricing.
12/10/13 George O / Fountain Valley
Ethans Pools & Remodeling is the best! My wife and I met with and received proposal for resurfacing, tile, coping, etc. from several contractors and settled quickly on Tom Ethans and his company. They did all that we asked them to do and more. Tom's workers and subcontractors were always on time, worked hard the entire time and left everything clean each and every day.We have and continue to recommend Ethans Pools with high praise. You can be assured that they will amaze you with the ease with which they work with you to get what you expect and more; exceeding all expectations.
9/13/13 Judy O /Fountain Valley
Ethans Pools did the remodeling of our pool. We chose them after considering several pool companies over a two-year period. We chose them because Tom Ethans was easy to talk to, had competitive pricing and when we checked out a couple of pool tile companies and mentioned his name, they had good feedback on him. We contacted their references and they had good and/or reasonable feedback.
They resurfaced our pool, put in new tiles, replaced the coping, resized and reshaped the attached spa, redid the plumbing, only replaced pool equipment that needed replacing (this was also one of the "tests" I had before deciding -- I wanted to see if they would try to unnecessarily sell me on new equipment for existing equipment that was relatively new -- they did not do this).
Tom was gracious, patient and reasonable cost-wise with our change orders (we changed our mind at least once during the process). When we had concerns, Tom treated us very professionally (didn't make us feel dumb, or like we didn't know what were were talking about) and addressed our concerns promptly. We felt he sincerely wanted us to be happy and he graciously steered us from any of our bad ideas (bad, meaning he thought we wouldn't be happy in the end --- but we needed his foresight to realize when our ideas were not so good).
After the job was done, one of the new pool lights stopped working about a couple of months or so. Tom was responsive in addressing the issue -- it was a bad pool light; and he arranged for the warranty repair. It was quite painless! Considering other contractors we worked with who cannot be reached after a job is done, Ethans Pools gets very high marks from us on this aspect.
9/30/13 Ryan B/ Newport Beach
I have been working with Tom since I started my business in 2008. Being a real estate broker I constantly have to make changes with my servicers however Tom has been one of the few constants in my business. I have noticed that over time some of those I have worked with will become complacent and just expect me to refer the business. Tom has honestly treated each of my clients as if it was his first and I think that's the main reason I get great feedback for my service. Being able to provide people a solid option for any service they need has helped me boost my business huge. If you are looking for a straight shooter and someone you can trust I would recommend trying Ethan's Pools out. They are fairly priced, efficient, and easy to communicate with.
Tom and his crew were all very professional. They took the time and care to do the job right. I will recommend them to any of my friends and clients.
Tom of Ethans Pools was wonderful to deal with. Re doing a Pool and Spa is a large undertaking and Tom really made us feel at ease. His Crew really worked hard and kept everything quite clean, which was pretty amazing considering what we had done. The outcome was a truly amazing transformation. We are completely satisfied with the job and everyone involved. Thanks so much for making our pool and spa look Amazing. We would recommend Ethans Pools to all of our friends. Thanks again.
Yorba Linda, CA
They were on time to the job site and had the plaster and tile removed by 11am. On the same day they started with the re-tile. The pool Replaster and tile now look awesome. Now I can’t wait for the summer to use it.
We are so thankful for all the extra care and attention you gave our pools. Thank you for doing a wonderful job and going about and beyond. We appreciate your hard work and patience, and would be happy to recommend you over and over.
Tammy & Brian
Thank you for getting the job done very quickly without cutting corners
Price and service were both great. Upfront with what extras and anything that may cause a surprise (there were none). Would use again when needed.
Tom really worked with our schedule. He communicates well, and even though he had a family emergency in the middle of the job our project did not suffer because of it. We have already recommended Ethans Pools to a couple friends / co-workers.